Blasts for managed communities
Direct resident communications for property managers, HOAs, apartments and managed communities. Water shutoffs, storm prep, board decisions, pool hours: on the resident's screen, not lost in an inbox or taped to a lobby door.
Built on Blasts. Connection-based, encrypted, no monthly subscription.
Community communication fails in a very specific way: the notice went out, and the phone still rings.
Plumbers arrive Tuesday at 8 a.m. The notice went into the portal, an email and a flyer on the mail kiosk. By 8:15 the office has eleven calls and a one-star review about showers. The email open rate was 22 percent, and the portal login rate was lower.
A hurricane watch, a gas leak, a fire alarm test that turned real. The property has a spreadsheet of phone numbers, an SMS tool that bills per message and cannot tell you who saw it, and an emergency line that residents dial to ask what the email said.
The HOA voted on the special assessment Thursday. By Saturday the neighborhood Facebook group had three versions of it, none correct, and the manager spent Monday answering the same question forty times. Nobody read the minutes; everybody read the thread.
There's another way
Blasts is built around persistent connections between parties that already know each other. A resident connects with the community once, at move-in, at closing, or when the HOA welcomes them. From then on, management has a direct, encrypted channel that shows the message on the resident's phone or desktop screen with the community's name and the manager's photo, and a badge that says at a glance whether it is Emergency, Event or FYI.
You already know exactly who lives in the community. ResidentBlasts puts the invitation at the moments where that relationship begins, and lets each resident say yes.
The invitation sits in the move-in packet, the welcome email and the onboarding checklist, right beside the parking permit and the portal login.
They accept the community as a sender on the phone they already carry, before they have unpacked. Existing residents can be invited the same way.
The shutoff notice, the storm advisory, the board decision and the pool hours land on the resident's screen with the community's name and the manager's photo.
Reach the whole community, or one building, in one send.
Residents approve the community before the first Blast is delivered and can leave silently at any time.
The notices that generate phone calls when they are missed.
Water and power shutoffs, elevator service, pest control schedules, landscaping and paving days, sent to the exact building or street affected, with acknowledgement counts so you know who saw it.
Storm prep, evacuation guidance, gas or fire incidents, boil-water advisories. The Emergency badge pins the message and pulses red on every connected resident's screen.
Meeting notices with a calendar attachment, vote results the same evening, assessment explanations from the board president as a 2-minute voice Blast, auto-transcribed.
Pool opening, clubhouse booking changes, holiday decorating contest, food truck night with a countdown, and a poll on next season's hours.
Due-date reminders with a payment link, late-fee grace notices and confirmation of new payment portals, sent from a sender the resident recognizes rather than a text from an unknown number.
Package room overflow, guest parking enforcement dates, garage cleaning, fire alarm testing, lobby door code changes, in a channel that costs the same for the tenth notice as the first.
The resident portal is where documents live and residents rarely log in. Email is where notices sink under everything else. SMS charges per message and cannot tell you who read it. None was designed for a community that already knows every resident by unit number.
Blasts credits are bought once and never expire, with no monthly subscription and no carrier fee. One typed Blast to one resident is one credit; a voice Blast is two. A 400-unit community sending one notice a week for a year uses about 20,800 credits, bought once.
The message appears on the resident's screen with the community's name and the manager's photo. Acknowledged and replied counts show who has actually seen the shutoff notice, so staff follow up only where needed.
Invitations to the residents you already serve, plus the invite in the move-in packet, turn adoption into a one-time onboarding step instead of a per-notice scramble for phone numbers.
Encrypted tunnels, messages that auto-delete after 30 days with an optional self-destruct timer, no tracking pixels, and a silent disconnect for any resident who wants out.
| SMS | Blasts | ||
|---|---|---|---|
| Reaches residents who don't log in or read email | Depends on whether the person opens email | Yes, if you hold a consented mobile number | Delivered to the connected person's phone or desktop screen |
| Cost of weekly notices to a 400-unit community | Low | Per message, per carrier, every week | One prepaid credit per typed Blast; credits never expire |
| Confirms who saw the shutoff notice | Open-tracking pixels only | Delivery only | Acknowledged and replied counts from confirmed actions |
| Resident must have connected first | No | Consent required | Yes, by design; residents can leave silently |
| Targets one building or street | Requires list maintenance | Requires list maintenance | Distribution lists per building, phase or street |
Comparison reflects published Blasts.app product information as of August 2026 and general characteristics of email and SMS. Cost modelling for your unit count and notice frequency will be part of the community rollout guide.
Blasts is not a way to message a neighborhood you do not manage, and ResidentBlasts does not pretend otherwise. It is built for the one audience a property manager or HOA knows completely: the people who live in the community. That constraint is exactly what makes the channel trustworthy for the resident who receives it.
For the person who will set it up
For the community manager, board secretary or management-company admin who will set it up: here is what goes in the packet, what happens with the resident list and how lists are organized.
The community's personal invite link (blasts.app/connect/[ID]) and 4-digit connection code go in the move-in packet, the welcome email and the leasing office checklist. Print the same code on the newsletter and the clubhouse door for anyone who prefers to request the connection themselves; a public organization code lets a resident request and the community approves.
For an existing community, the resident roster you maintain (leaseholders, owners of record, HOA members who have agreed to receive communications) can be uploaded so Blasts sends each resident a personalized invitation through your own Amazon SES, Microsoft 365 or Gmail account. A roster invites; it does not enroll. Each resident still accepts.
Each resident approves the community as a sender using the iOS or Android app, a Chromium browser extension, or the web app at blasts.app, and can disconnect at any time without the manager being told.
Distribution lists by building, floor, phase, street, board members, pool-pass holders or pet owners; a list reaches every member at once and large lists can be staggered into daily waves. Send typed Blasts with photos and links, voice Blasts from the manager, an Event Blast with countdown and calendar attachment for the annual meeting, or a poll on amenity hours, each badged Emergency, Event, FYI or General.
Exact admin screens and the roster format will be documented in the community rollout guide once confirmed against current Blasts documentation.
In one paragraph
ResidentBlasts is an implementation of Blasts for property managers, HOAs, condo associations and apartment communities that need a direct, permission-based channel with the residents they already serve. Because a lease, an ownership record or an HOA roster already defines who lives in the community, the manager can invite residents to connect at lease signing, move-in or HOA onboarding, and each resident who accepts receives maintenance notices, emergency alerts, board updates and event reminders directly on their phone or desktop screen.
Only residents who have connected with the community. A resident must approve the community as a sender before any Blast is delivered, and Blasts is not a tool for messaging people you have no relationship with.
For residents you already serve, you can upload the roster and send personalized invitations, or print the community code on the newsletter and door. Each resident still accepts.
By inviting residents at the moments the relationship already forms: the invite link and 4-digit code in the lease-signing packet, welcome email and HOA onboarding, plus personalized invitations to the existing resident roster sent through your own email account.
Residents accept on the iOS or Android app, a Chromium browser extension, or the web app. Step-by-step setup will be in the community rollout guide once confirmed against current Blasts documentation.
Blasts have no per-message carrier fee, travel over encrypted tunnels rather than email servers or the carrier network, show the community's name and photo on every message, and report acknowledgements from confirmed actions. They require a prior connection, which SMS and email do not.
Yes. Create a distribution list per building, floor, phase or street, and send to that list. Large lists can be staggered into daily waves.
The resident can disconnect at any time, silently, and management is not notified. The new resident connects at move-in using the code or link in the welcome packet.
A typed Blast consumes one credit per recipient, so 400 credits; a voice Blast consumes two per recipient. Credits are prepaid, never expire, and are available at reseller pricing through BlastCredits.com.
Yes. Residents can reply to a Blast, and Blasts supports interactive polls, so a board can ask about amenity hours or meeting times and see responses in one place.
No. Credits are one-time deposits with no monthly subscription requirement, and they never expire.
ResidentBlasts is expanding into a full implementation resource for community communication on Blasts.
We're finishing the first edition now. Join the early-access list and we'll send it to you as soon as it's available.